I can accept a compliment

I can ask clearly for what I want without being nervous

I can deal with confrontation
without getting angry or feeling uncomfortable

I can say ‘no’ when people try to get me to do something I don’t want to do

I can tell people I don’t know
something rather than pretend I do

I can put forward strong views without creating anger in myself or others

I can pay genuine compliments to others

I feel comfortable around people in authority

I can complain about bad service or a bad product