About the employer: We pride ourselves as being one of the most reputable businesses offering professional legal services from our office in Rochdale.
We are an established company dealing in a variety of legal matters including Personal Injury, Immigration, Family law, Medical Negligence, Wills and Probates and Conveyancing, so you will get a wide experience working alongside industry specialist Solicitors.
Overview of the role (what will the learner be doing and what will the learner gain): To provide an efficient reception service, ensuring that high standards of customer care are achieved when dealing with visitors. To provide general administrative support to assist the Solicitors and Partners.
Training to be provided (Qualifications to be gained):
Level 2 Business Admin Diploma
Functional Skills English Level 1
Functional Skills Maths Level 1
Functional Skills ICT Level 1
Employment Rights and Responsibilities
Calm under pressure
Willingness and ability to learn on the job
Hardworking, eager to learn and develop new skills
Able to prioritise workload to meet required deadlines
Team worker with a flexible, professional
Ability to use own initiative in a busy environment
Able to maintain confidentiality and understand the need for this
Desired personal qualities:
Good telephone manner
Friendly and outgoing manner
Future prospects: Advanced Apprenticeship in Business Administration or Paralegal Apprenticeship
Collecting post from Document Exchange in town and delivering post into Document Exchange and the post office in the afternoon
Checking and loading printers and copiers with paper on a daily basis
Filing – in the morning and afternoon pulling fee earners files and putting them away in order
Copying – in order of priority of work to be done
Faxing – in order of priority of work to be done
Archiving and retrieving archived files - when necessary
Preparing trial bundles – this must always be prioritised over filing, faxing and photocopying
Keeping correct record of archived files and deeds – when required
Reception duties to relieve full time receptionist for lunch, illness, holidays and comfort breaks (training will be given)
Check every morning and afternoon and make a list of milk, sugar, tea and other consumables required for the office on a daily basis and arrange to fetch the same
Make teas and coffees when asked for visitors
Keeping kitchen areas clean and tidy
Tidy the stationery area and surrounding photocopying area
Collecting the post from each room in the afternoon and putting the same in envelopes ready to be franked and posted or taken to the Document Exchange.
Collecting all post which require cheques being attached and give them to the Managing Director to be signed and ready for posting.
Stock take and prepare a list for stationery, print cartridges and consumables required for the office
Prepare items for recycling regularly and place them in the recycling container on the premises
This list of duties is not exhaustive and you may be asked to carry out other administrative and office duties
Desired qualifications 9-3 (A – D) Maths, English and ICT