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Vacancy Details - Oldham College

Business Administration Apprenticeship-Level 2

About the employer: Our team is truly dynamic, ranging from those who have been involved in property for generations whilst others whom have development experience in; legal, architectural, surveying, planning, accountancy and management skills.

Our reputation is paramount to us, and there is no better satisfaction than working with a home owner and seeing the smile on their face when the sale completes and the money in their account. It makes the whole property business worthwhile, making that difference and delivering upon a promise is the result we want to see all the time every time.

We are looking to recruit a business administration apprentice who has a willingness to learn and develop themselves within our fast growing company.

Overview of the role (what will the learner be doing and what will the learner gain): The Apprentice will be supporting the sales team with a multitude of administration tasks which include answering calls and responding to emails. The Apprentice will support the day to day running of the office and could potentially be the first person a potential client has communication with.

Training to be provided (Qualifications to be gained):

• NVQ Level 2 Business Admin Diploma
• Functional Skills English Level 1
• Functional Skills Math’s Level 1
• Functional Skills ICT Level 1
• Employment Rights and Responsibilities

Desired skills:
• Well mannered
• Excellent telephone manner
• Punctual
• Keen eye for detail
• Calm under pressure
• Willingness and ability to learn on the job
• Hardworking, eager to learn and develop new skills
• Team worker with a flexible, professional
Good numerical, IT and time management skills
• Excellent communication skills (both written and verbal)

Desired personal qualities:
• Must have good organisational skills
• Must have attention to detail
• Professional telephone manner
• Ability to work towards deadlines and willingness to accept changing priorities when new jobs need to be completed.
• Ability to work with people at all levels towards achieving internal and external clients’ and objectives

Future prospects: There is a potential for the apprentice to progress onto a level 3 apprenticeship after completion of the level 2 program or alternatively a full time job may be offered to the right candidate after completion of the apprenticeship program.

Vacancy description:

• Welcoming and greeting clients and visitors
• Data Inputting into excel spreadsheets
• Filing, photocopying, scanning etc.
• Creating marketing literature
• Making and receiving telephone calls
• Dealing with incoming and outgoing post
• Dealing with client information
• Giving information to customers and dealing with customer enquires
• Responding to customer email enquiries
• Chasing document’s required from clients
• Cross referencing client information to ensure details are logged accurately
• Sending invoices to clients

Desired qualifications
Things to consider (optional)

Extra questions you’d like to ask candidate’s
1. Are you a quick learner?

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