About the employer: Our team is truly dynamic, ranging from those who have been involved in property for generations whilst others whom have development experience in; legal, architectural, surveying, planning, accountancy and management skills.
Our reputation is paramount to us, and there is no better satisfaction than working with a home owner and seeing the smile on their face when the sale completes and the money in their account. It makes the whole property business worthwhile, making that difference and delivering upon a promise is the result we want to see all the time every time.
We are looking to recruit a business administration apprentice who has a willingness to learn and develop themselves within our fast growing company.
Overview of the role (what will the learner be doing and what will the learner gain): The Apprentice will be supporting the sales team with a multitude of administration tasks which include answering calls and responding to emails. The Apprentice will support the day to day running of the office and could potentially be the first person a potential client has communication with.
Training to be provided (Qualifications to be gained):
NVQ Level 2 Business Admin Diploma
Functional Skills English Level 1
Functional Skills Maths Level 1
Functional Skills ICT Level 1
Employment Rights and Responsibilities
Excellent telephone manner
Keen eye for detail
Calm under pressure
Willingness and ability to learn on the job
Hardworking, eager to learn and develop new skills
Team worker with a flexible, professional
Good numerical, IT and time management skills
Excellent communication skills (both written and verbal)
Desired personal qualities:
Must have good organisational skills
Must have attention to detail
Professional telephone manner
Ability to work towards deadlines and willingness to accept changing priorities when new jobs need to be completed.
Ability to work with people at all levels towards achieving internal and external clients and objectives
Future prospects: There is a potential for the apprentice to progress onto a level 3 apprenticeship after completion of the level 2 program or alternatively a full time job may be offered to the right candidate after completion of the apprenticeship program.
Welcoming and greeting clients and visitors
Data Inputting into excel spreadsheets
Filing, photocopying, scanning etc.
Creating marketing literature
Making and receiving telephone calls
Dealing with incoming and outgoing post
Dealing with client information
Giving information to customers and dealing with customer enquires
Responding to customer email enquiries
Chasing documents required from clients
Cross referencing client information to ensure details are logged accurately
Sending invoices to clients
Things to consider (optional)
Extra questions youd like to ask candidates
1. Are you a quick learner?