About the employer: We are a traditional estate agent offering the personal relationship that we believe people still desire.
When our customers do business with us they know the person they are dealing with at every stage of the process. Our welcoming ,helpful staff are local experts ,most born and bred in Shaw/ Oldham area. We are naturally guided by our own moral and ethical standards and we endeavour to treat everyone fairly. We are also members of The Property Ombudsman Scheme for Estate Agents, so our customers can rest assured you are dealing with a responsible, professional and regulated agency.
Our newly refurbished office is located on Market Street in Shaw centre and we have ample free parking behind our office.
Overview of the role (what will the learner be doing and what will the learner gain): We are looking to recruit a business administration apprentice to join our dynamic team to deal with Landlords, Contractors and Tenants to resolve property maintenance requests.
Your role will involve:
Using Microsoft Office to draft correspondence and reports
Using bespoke company software
Using the company diary and adding appointments.
Accurate record keeping
Training to be provided (Qualifications to be gained):
Business Administration Level 2
Functional Skills English – Level 1
Functional Skills Maths – Level 1
Functional Skills ICT – Level 1
Excellent IT skills including Excel
Strong Numeracy Skills
Well Mannered, Punctual and reliable
Excellent communication skills
Willingness to learn
Able to pay attention to detail
Professional telephone manner
Use strong influencing skills with customers and internal support
Have excellent verbal and written communications skills
Desired personal qualities:
Be able to deal with difficult people and situations Be driven to and able to work towards deadlines.
Able to work flexible hours
Be commercially astute
Be able to show initiative
Future prospects: Next level of Apprenticeship, or permanent employment
Dealing with incoming telephone calls as well as making outbound calls as required
Creating Window Cards & Brochures using Microsoft Word
Welcoming visitors to the office and preparing drinks as required
Checking and dealing with emails from clients and customers
Using Office equipment such as scanner and photocopier (full training will be given)
Accompanying our Estate Agents on visits
General filing duties
Ability to work on own initiative to find solutions to problems
Desired qualifications 5* GCSE’s A to D
Things to consider (optional)
You will work a 5 day week between Monday to Saturday.