About the employer:
Working around our clients every need, we strive to provide an exceptional level of service by providing a truly personalised and professional level of service. With an impressive 45 years of experience in the locality, we combine an unparalleled local knowledge with the latest innovation brought in by our revamped management and team. Whether you are looking to buy, sell, rent or let a property, we are the name that our customers can trust and rely on.
Overview of the role (what will the learner be doing and what will the learner gain):
We are looking to recruit a business administration apprentice to join our dynamic team.
Your role will involve:
Using Microsoft Office to draft correspondence and reports
Using bespoke company software
Using the company diary and adding appointments.
Training to be provided (Qualifications to be gained):
Business Administration Level 2
Functional Skills English – Level 1
Functional Skills Maths – Level 1
Functional Skills ICT – Level 1
Excellent IT skills including Excel
Strong Numeracy Skills
Well Mannered, Punctual and reliable
Excellent communication skills
Willingness to learn
Able to pay attention to detail
Professional telephone manner
Use strong influencing skills with customers and internal support
Have excellent verbal and written communications skills
Desired personal qualities:
Be able to deal with difficult people and situations Be driven to and able to work towards deadlines.
Able to work flexible hours
Be commercially astute
Book viewings and answer all sales calls.
Complete vendor reviews.
Build relationships with new and existing customers.
Negotiate and close sales.
Provide general customer service.
Answer the phone in a polite and courteous manner.
Update and maintain expert agent.
Check and update Rightmove.
Managing internet and telephone leads.
Check proof of funds and purchaser ID
Assist with sales administration.
Close on Solicitor and FS business.
Emailing brochures and information to customers.
Confirm viewings and follow up on viewing feedback.
Support Sales progression.
Work in a compliant and informed way.
5* GCSE’s 3+ (A-D)
Extra questions you’d like to ask candidate’s
1. Can you ravel to Oldham for work and training
2. Do you have the required grades and an interest in estate agency work?