About the employer: We are more than just Manchester's biggest and best Furniture and Home Furnishing department store. Since we first opened our doors in 1947, we have prided ourselves on offering a winning combination of an endless choice of on trend, stylish, high quality products backed up by the unique Housing Units shopping experience and exceptional levels of customer service.
Our focus remains firmly on ensuring the complete satisfaction of our customers from the minute you walk through our doors or visit our website.
Overview of the role (what will the learner be doing and what will the learner gain): This is a fantastic opportunity for someone who is interested and passionate about retail.
We are looking for a person who is friendly, positive and passionate about home furnishings to join us as a Retail Apprentice, there is no reason why you can't work your way to a management role within our organisation.
Training to be provided (Qualifications to be gained):
Retail-Level 2 Apprenticeship.
High levels of Customer service
Desired personal qualities:
Motivated and committed
Forward thinker who uses own initiative
Level 3 Apprenticeship, or permanent member of the retail team.
You will work with the team in store helping and serving customers, ensuring shelves are stocked and the store is welcoming and attractive.
This will include-
Understanding what the Housing Units customer wants.
Demonstrating exceptional customer service
Understanding the business and maintaining the brand reputation
Resolving customer queries
Using knowledge to promote products to customers
Highlighting promotional offers to work towards achieving sales targets
Supporting promotion changes and stock rotation
Understanding how to increase sales through product placement
Adhering to all policies and procedures
5 G.C.S.E’s- 3+ (A to D)
Extra questions you’d like to ask candidate’s
Are you committed to providing high levels of customer service?
Are you friendly & outgoing?